Shop Policies
Shop Policies
Shipping
Processing time
3-5 business days
Sometimes, processing times may take longer due to lack of products in stock.
Estimated Shipping Times
* North America: 3-5 business days
* Europe: 2-4 business days
* Rest of World: 10-12 business days
I'll do my best to meet these shipping estimates, but I cannot guarantee them. The actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Our store is not responsible for delays due to customs.
Payment Options
All payment methods accepted by our site are presented at the bottom of the page. We keeps your payment information secure. We never receive your credit card information.
Returns & Exchanges
We gladly accept returns, exchanges, and cancellations
Contact me within 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within 24 hours of purchase
Conditions of return
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
You can always contact us for any return questions at islamicelitefavours@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong thing so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for custom or personalized orders.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.